SOFTLUX Terms of Service
Last updated: 31 October 2026. These terms govern use of the SOFTLUX website and purchases of available products, subject to mandatory consumer rights.
Seller
SOFTLUX is operated by GRANGE EQUESTRIAN LAND LIMITED (SOFTLUX). Contact softlux.business@outlook.com or +44 7916 687322. Store account address: Northlew Road, Okehampton, EX20 3DA, United Kingdom.
Product details
Our catalogue includes digital planner designs, T-shirt artwork and related creative resources. Digital products do not include physical goods even if images show how the artwork could look when printed. Review the individual listing for exact files, format, compatibility, usage rights, pricing and availability before checkout.
Orders and payments
Only products with an enabled checkout option can be ordered. Orders are subject to acceptance and payment authorization. If we cannot fulfill an accepted paid order, we will provide the applicable remedy under law.
Digital delivery
Purchased digital content is provided via the method stated in its listing and order confirmation. Keep your order confirmation and contact us if promised files are missing or inaccessible. See Delivery Information.
Intellectual property
Rights in the website and design files belong to the respective rights holders. Purchases grant only the permissions specified in the applicable license. No unauthorized reproduction, redistribution or commercial use is permitted.
Refunds and consumer protections
Our Refund Policy explains cancellation, quality and available remedies. Applicable UK and other statutory consumer rights are not excluded, including requirements for consent before early digital-content delivery affects a cancellation right.
Privacy
See the authoritative Privacy Policy.
Updates
Terms may be revised. The version relevant to a completed order and any mandatory legal protections remain applicable.